How To Know About The Subscription Plans Available For Netgear Arlo Camera & How To Change Or Cancel The Plans?

How To Know About The Subscription Plans Available For Netgear Arlo Camera & How To Change Or Cancel The Plans?

Basically there are four subscription plans for Arlo Security Camera Setup systems. These subscription plans are named as Basic, Arlo Smart Add-on, Arlo Smart Premier and Arlo Smart Elite. Depending upon the required security level and budget users can opt for any of these subscription plans. At present, if you are looking to closely understand all these subscription plans along with the steps to change or cancel them, then here’s the small guide for you.

It is quite important to choose the right arlo security plan in order to avail the best of services from arlo security camera. Arlo offers four subscriptions plans that are Basic, Arlo Smart Add-on, Arlo Smart Premier and Arlo Smart Elite. All these four plans are different from each other in various aspects which have been explained through their brief introduction provided below:

  • Basic Subscription Plan: Availing the Basic plan offers the storage for 7 days of cloud recording. Under this plan users can connect up to 5 arlo security cameras. In case of users residing in US and Canada the number of connecting camera is increased to 6 for Netgear Arlo Login camera having model number VMK3500. 90 days free of cost customer support is provided. This plan is available for free. Thus, users need not to pay for availing any of the services listed under this plan.
  • Arlo Smart Add-on Subscription Plan: It offers up to 7 days of recording to cloud database. Only one arlo camera can be connected under a single Arlo Smart Add-on Subscription Plan. 90 days free customer support is offered. Features like Person detection, Rich Notifications and cloud activity zones are available under this plan. Users need to pay an amount of $2.99 for availing this subscription plan for every single month.
  • Arlo Smart Premier Subscription Plan: This subscription plan offers up to 30 days of recording to cloud database. A total of 10 arlo cameras can be connected under this subscription plan. An Unlimited customer support is offer to all the users having this subscription plan. Many of the smart features like Person detection, Rich Notifications, cloud activity zones and e911 services are available under this plan. This arlo subscription plans costs for $9.99 per month.
  • Arlo Smart Elite Subscription Plan: It allows up to 60 days of recording to the cloud database. Users can connect up to 20 arlo cameras under this subscription plan. All of its subscribers are offered unlimited customer support. Person detection feature, Rich Notifications, cloud activity zones and e911 services are available with this subscription plan. Users have to pay an amount of $14.99 per month to avail this subscription plan.

Other than these plans there is a CVR plan that offers continuous video recording option for arlo cameras. The subscription charges for this plan ranges from $9.99 to $14.99.

Now, if you wish to cancel or change the existing subscription plan of your arlo, then you will have to sign in your arlo account. If you want to completely cancel the subscription then you might be wondering that how you can get back the remaining prorate amount as refund.  You need not to worry about the refund as it gets automatically credited back to the account from where it was deposited.

You can refer to the following steps for canceling or changing the Arlo subscription plan:

  1. Open the Arlo application or sign in to your arlo account by visiting www.my.arlo.com.
  2. Submit the sign in credentials and open your Arlo Account.
  3. Soon as the arlo account opens up, locate the option for “Settings” and click on it.
  4. Click on the “Subscription” button available under settings menu.
  5. If you are logged in through arlo application, then click on “Edit Account.”
  6. If you want to change or cancel the arlo subscription plan, then tap on “Upgrade Now” or “View Plans.” Else, you may click on “Manage CVR” for adding and changing the CVR plan.
  7. Select the number of services that need to be added or removed. In order to cancel the subscription plan, you may opt for the Basic plan.
  8. Tap on the option for “Check Out.”
  9. You might receive a prompt for submitting the billing information. So type in the billing details and tap on “Continue” to proceed.
  10. Go through the summarized details of the changes you have made till now and confirm if you find everything well. In case you are canceling the subscription plan then you might notice that the refund will get credited to your account based to the remaining unused service plan.
  11. In case of Arlo app click on “Complete Payment” and if you are accessing the web page then click on “Complete change.”

This was all about arlo subscription plans along with the steps to change and cancel it. Hope the information shared here proved to be helpful to you. For more such information, kindly visit arlo com support page.

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